Once your return is received and inspected we will send you an email to notify you that we have received your returning item. We will also notify you of the approval or rejection of a full or partial refund. Please note that 99% of all returns are approved for a full refund with no issues.
If your refund is fully granted we will contact you to let you know and automatically issue a credit back to the original payment method used.
If your refund is partially granted due to the reasons listed above in 'return policy' & 'how to return an item' we will contact you first to ask if you would rather have the item sent back to you or a partial refund issued.
If your refund is rejected due to reasons listed above in 'return policy' & 'how to return an item' we will contact you to let you know and automatically send the item back to you within 1 - 5 working days via standard mail.
All approved & partial refunds will be processed within 1 - 2 working days and a credit will automatically be applied to the original payment method used. Refunds should appear on your statement within 5 - 7 working days.
Please note; if you purchased an upgraded shipping service and / or an upgraded production time service for your order you are returning your refund will exclude these amounts.